In the last year and a half, many businesses have changed the way they form their working teams. In particular, instead of working directly with the staff in the office, the office and home have to work in a hybrid system now. However, like any change, there are some challenges along the way. The challenge is more in dealing with conflicts, especially among employees.
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Keep equal opportunities for both types of employees
So, if you want to improve your team, you need to understand how to resolve the conflict between them as a leader. You also need to help your team work through the challenges and encourage them to get the best out of their employees. But exactly how do you do that? Let's learn 5 strategies to deal with the conflict between the team working on the hybrid model.
# 1. Set expectations
Lack of clarity can cause problems in hybrid teams. If workers do not know who is responsible or what is being demanded from them, then there may be a dispute between them. So, if you don't want conflict between your team members, make your expectations clear to them from the beginning.
For example, a common problem in hybrid teams is misunderstandings. Remote workers usually feel that they are not getting the benefits that office workers get. So let everyone on the team know what a clear limit is to what can be expected of an opportunity. At the same time, explain how team members working remotely or in the office can get those opportunities. This way the conflict between the team members will be less.
# 2. Keep equal opportunities for both types of employees
As mentioned earlier, remote workers often feel that they are not getting the same benefits as office workers. Such an attitude can lead to conflict.
For example, let's talk about meetings. Face-to-face communication is usually easier and smoother than a virtual conversation. So, when you have an office meeting, it may be easier for the staff in the office to participate in the discussion. And remote workers may have difficulty attending meetings, asking questions or having their say. In this case, the remote workers may lose interest in the meeting. This can eventually lead to conflicts between team members.
So, create equal opportunities for all employees, no matter where they work from.
# 3. Acknowledge everyone's work
When office workers do great work on a project, it's easy to recognize them. Because, often you may have to walk past their desk. Or maybe you're arranging an instant meeting to talk about their progress and goals on your own. In this, the office workers consider themselves valuable. The importance of their work is also created by thinking that they are being evaluated.
But remote workers do not get those spontaneous opportunities for recognition and recognition. You can easily forget the contribution of remote workers by not seeing their work. This can make remote workers think they are being devalued. Or they may feel that they are not getting the same recognition as the employees in the office. This can lead to conflicts within the team.
# 4. Spend time building trust
Lack of mutual trust between team members exacerbates conflict. So, if the members of your hybrid team lack trust in each other, there will be conflict.
So if any dispute between the team is to be settled effectively, a relationship of trust must be built between them.
# 5. Encourage communication
When team members work in different places, communication between them may be less. Employees working in the office can spend most of the day talking to their colleagues. But remote workers may have trouble communicating with other team members.
But no team can work without effective communication between the members. So, if you want your hybrid team to work consistently, you need to create opportunities for frequent communication between them. An essential part of effective leadership is being able to deal effectively with team conflicts.
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